[PODCAST] Lance Ball on ServiceTitan's Toolbox for the Trades Podcast - Episode 160

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Lance Ball
October 28, 2024

Lance Ball, owner of Aspen Mountain Plumbing, shares his plumbing wisdom with ServiceTitan's on Toolbox for the Trades Podcast, Episode 160.

As the proud owner of Aspen Mountain Plumbing and a devoted advocate for top-notch residential plumbing services in Wyoming, I am pleased to announce a recent highlight of our journey.

I had the honor of being a special guest on Episode 160 of ServiceTitan's Toolbox for the Trades podcast—a platform that shares the stories and strategies of America's top tradesmen and women.

In this episode, I peel back the curtain on the plumbing industry and share insights that are equally valuable for industry veterans and homeowners alike.

Kick back, hit play, and join me, Lance Ball, as we delve into a riveting conversation about all things plumbing. It's an episode guaranteed to be packed with trade secrets and laugh-out-loud moments.

Key Takeaways from the Podcast

Throughout the podcast, we breezed through a variety of topics pivotal to the growth and success of a plumbing enterprise. From managing customer relationships to incorporating new technologies in our workflow, we left no pipe unturned.

Behind the Scenes at Aspen Mountain Plumbing

I shared stories from the trenches (quite literally) of Aspen Mountain Plumbing, bringing to light our commitment to exceptional service and the ethos that drive us. I offered a glimpse of the day-to-day operations and the philosophy that "no job is too big or too small" for our dedicated team.

Lance's Top Tips From the Episode

For those who'd love a quick rundown, here are some nuggets of wisdom from our conversation:

  1. The importance of consistent, quality customer service.
  2. Building a system that implements customer communication.
  3. Investing in ongoing training for your team.
  4. Building a trusted brand within your community.

If any of the points covered strike a chord with you or you have plumbing needs of your own, remember that Aspen Mountain Plumbing is just a call away. We are committed to bringing you the same level of care and excellence discussed on the podcast.

Share and Connect With Aspen Mountain Plumbing

Did you find inspiration in the podcast? Share it with friends, family, or colleagues! Don't forget to subscribe for more content from Toolbox for the Trades and to stay connected with us for all your plumbing needs.